Dr. Okumus is a Professor within the Hospitality Services Department at the University of Central Florida’s Rosen College of Hospitality Management. He was the founding Chair of the Hospitality Services Department from 2007-2013. He received his PhD in Strategic Hotel Management from Oxford Brookes University, UK. His research areas include strategy implementation, strategic human resources management, corporate social responsibility, competitive advantage, knowledge management, crisis management, destination marketing, information technology and developing countries. He has widely published in leading journals. He is the Editor-in-Chief of the International Journal of Contemporary Hospitality Management (IJCHM) and also serves on the editorial boards of 23 international journals. He is a frequent speaker at international conferences. He received numerous research awards and recognitions including The Michael D. Olsen Research Award.
- COVID-19 Research for Hospitality Industry: Customer sentiments
- COVID-19: Month of January Customer Sentiments Report for the Restaurant and Hotel Industry
- COVID-19: Month of December Customer Sentiments Report for the Restaurant and Hotel Industry
- COVID-19: Month of November Customer Sentiments Report for the Restaurant and Hotel Industry
- COVID-19: Month of October Customer Sentiments Report for the Restaurant and Hotel Industry
- COVID-19: Month of September Customer Sentiments Report for the Restaurant and Hotel Industry
- COVID-19: Month of August Customer Sentiments Report for the Restaurant and Hotel Industry
- COVID-19: Month of July Customer Sentiments Report for the Restaurant and Hotel Industry
- COVID-19: Month of June Customer Sentiments Report for the Restaurant and Hotel Industry
- COVID-19: Month of May Customer Sentiments Report for the Restaurant and Hotel Industry
- COVID-19: Customer Sentiments in Early May towards Dining-in at Restaurants and Staying at Hotels
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